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PROCESS

ROYAL TRIANGLE

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In general, each project has four main stages:

  • 1- Project discussion and data gathering,
  • 2- Design, procurement, crew selection, and permit application,
  • 3- Execution,
  • 4- Delivery.

These stages are quite general. Sometimes depending on the nature of the project, for instance commercial turnkey project, more steps are required. Some of these steps require diverse team of experts to work together. Regardless of the nature of the step and number of teams involved, our sales department are always in contact with the clients to inform of the outcome and get the approval.

Please note, all steps performed in Royal Triangle and backed by our Guarantee over the quality, budget, and time.

Let’s talk about your Needs

The works starts with understanding our customer’s needs. We will review your list of must-haves and discuss all potential routes and cost associated with that. in addition to sales department, our team member from technical department join the discussion to make sure we capture all the points

Design and Application Process

In the design process, a group is assembled to obtain the project from sales department and prepare all the project pieces needed for a successful and flawless execution. This team main task is to complete the design, select the supplier (according to the need of the customer/ project), complete scheduling, complete budgeting, file the application in the City, and get the City approval/Permit. Other document generated in this stage are Surveys, As-Built drawings, sketches and CAD plans, and any related regulatory permits (for commercial buildings- contaminant level measurement for instance).  Sometimes this team execute the project [upon receiving the permit] depending the size of the project.

By the end of this step, team develop an internal document called Customer Guide Sheet (CGS). This document has to be signed by the client. Without client’s approval project won’t proceed to the execution step. This document set the milestones, budget, materials, and services and will be used further to create progress report to make sure the project is on track on both scheduling and monetary performance. This will give the client peace of mind and extra assurance over the completion of the project.

During the Execution

During the execution, the technical team responsible for the Execution follows the CGS document guide line to complete the project. This phase includes but not limited to:

  • Demolition, Excavation, Shoring & Foundation per Design Specifications and Regulations
  • Shell Erection & Structural
  • Plumbing, HVAC and Electrical Systems Installations
  • Interior Finishes
  • Exterior Finishes

During this phase, our sales team is continuously keeping in touch with you about the status of project including physical progress, schedule and budget to ensure that everything is as smooth as you expected and wish for.

During the Delivery

A representative from the sales department, follows the CGS document line by line to deliver the project to the client. This step may be different for commercial projects according to the need of both parties. Final documents signed by both parties and project deems complete.

Although project is complete, our service is backed by our warrantees for materials and workmanship on the project.

Upon the request from the client, we will provide extra services on maintaining the property.

MAINTAIN

In addition to Royal Triangle warranty, this is optional service that Royal Triangle is providing. Depends on your needs, it can be on annual basis or just providing consultation upon completion. This option is mostly recommended for condominium/ property management team and commercial projects.

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